Frequently Asked Questions
Everything you need to know about shopping with Carote
What materials are used in Carote cookware?
Our cookware is primarily crafted from high-quality die-cast aluminum with a PFOA-free non-stick granite coating for healthy, effortless cooking and easy cleanup.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 5-7 business days depending on your location.
Is Carote cookware compatible with induction cooktops?
Yes, most of our product lines feature a high-conductivity stainless steel base that is compatible with all stovetops, including induction, gas, and electric.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return it in its original condition for a full refund or exchange.
How should I clean and maintain my non-stick pans?
To prolong the life of the coating, we recommend hand washing with a soft sponge and mild detergent. Avoid using metal utensils or abrasive scouring pads.
Do you offer a warranty on your products?
Yes, Carote provides a 12-month limited warranty covering manufacturing defects and coating issues under normal household use.